Once they have your money they do not care at all about their customers. That is no support, that is a big laugh and extremely customer-hostile. They acknowledged the problem but even after countless mails over months it was not fixed until the time I write this in mid-august 2022.
DAZ STUDIO 3 REVIEW SOFTWARE
In march 2022 I reported a bought asset as no longer working after a software update. I contacted support and they took days to react, then telling me this is my problem and they will not refund. I found the Daz3D editor itself quite useful has some cool functions & is pretty easy to use & learn if your new to developing, its just not real usable for. I canceled my subscription on january 6th 2021, still they deducted the subscription fee from PayPal, once on march 7th and again twice on march 8th, cumulating to 105 dollars. All I want is the product I was conned into paying money for that I'm now doubtful even exists.īe careful! DAZ are frauds that steal money for subscriptions that are already canceled and refuse to refund! I have just reported them to. Now it is the 3rd of September, they still haven't delivered my product, haven't offered a refund or anything, are deleting my forum posts. Wrote a post on their forum, Daz3D staff deleted it. 2nd of September came, still no delivery, sent them another email, told the exact same thing. I sent them an email, and was told "it will be released today!", waited until the evening, no delivery. At this point Daz3D removed all references from their website, slightly suspicious. Daz3D stated on their advertisement the product would be "automatically delivered on the 1st September", however the 1st came and no delivery. Because of this model, I paid $109.13 for the bundle before the deal cut off at the end of August and then I waited patiently until the 1st of September. They also charge you in advance for the yearly subscription, and, in my case, TWICE ( only got my money back after complaining to the bank about it and they did not even bother to apologize).įalse Advertisement & Non-Delivery of Goodsĭaz3D sent me an email advertisement promoting a bundle that cost more than $100 and in exchange for buying this bundle they promised that on the 1st of September I would be delivered a HD 3D Model that was time-limited, exclusive and made by an artist I've purchased products from before. You only find out after you insist and insist to talk to someone who can explain why the simplest action ( like, selecting an item in the scene) takes minutes to complete - which, obviously, makes the program useless. For example, even tough they encourage you to buy products after products, they don't tell you that the program cannot support even a medium-sized library. Also, their flagship product ( DAZ3D program itself) has many issues that they would not tell you about. They make you purchase useless items with the promise that you will get a good one in the near future - which does happen eventually, but only way later than promised, without the promised discount, and sometimes only if you were lucky enough not to have to send a ticket for it ( which, of course, needs weeks to process). They take your money immediately but they are very slow in delivering your purchase, or even a good product. Avoid frustration and go to other sellers for 3d models
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